Please check if the device is still recognized as 'Online' in Disk Management. In case you do not know how to access Disk Management, please kindly click HERE to get a tutorial. Therefore, when our product fails to list your hard drive, the first thing you are suggested to check is the Disk Management. When you use EaseUS Data Recovery Wizard for Windows but fail to find the disk you want to recover from, or the software is stuck on “Reading Disk Information” screen, please follow the steps to find a solution in here.īefore we get started, please note that our product is not able to work on a hard drive that cannot be recognized under Windows Disk Management. EaseUS Data Recovery Wizard for Windows This Article Can Help You.
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